MIS : management information system(경영 정보 시스템) CRM : customer relationship management ERP : enterprise resource planning EAI : enterprise application integration (기업 어플리케이션 통합) KPI : key performance indicator BPR : business process reengineering VOC : voice of customer PDM : product data management (제품 데이터 관리) -> 제품 개발의 각 과정의 모든 데이터를 일원적으로 관리 BOM : bill of material(자재명세서) -> 상위 품목과의 관계와 사용량, 단위 ..

ngn : next generation networking dpm : digital postal mark Rss : rich site summary DML : data manipulation language DCL : data control language URL : uniform resource location DDL : data definition language DIVA : digital for interface video and audio Cname : canonical name Qos : quality of service